Official WhatsApp Cloud API · Self-hosted
MPagent — AI on WhatsApp
Connect your business number, upload your knowledge base, and let AI answer customers 24/7. Human agents take over from a unified inbox when needed.
Customer
Do you ship to Penang? How long does delivery take?
AI Assistant
Yes! We ship to Penang in 2–3 business days. Orders over RM150 qualify for free shipping.
Handoff requested → assigned to agent
AI-first support
RAG-powered replies from your FAQ, catalog, and policies stored in Postgres.
Human handoff
Assign conversations, mark resolved, and reply from the agent inbox.
API tools
Function calling to check inventory, orders, and shipping in real time.